CyberEdge
Welcome to the CyberEdge Technical Documentation site. CyberEdge is a next-generation firewall designed to provide comprehensive security and advanced network management for your organisation. With features like Layer 7 (L7) application detection, Deep Packet Inspection (DPI), Intrusion Prevention System (IPS), Category Web Filtering, advanced networking and routing capabilities, and content scanning, CyberEdge empowers you to safeguard your network against evolving threats while optimising performance. This documentation will guide you through the setup, configuration, and management of CyberEdge, helping you leverage its full potential to protect and enhance your network environment.
Quick Links
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Version 0.17.6 (Coming Soon)
Release notes for CyberEdge Spectra 0.17.6.
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Version 0.17.5 (Release)
Release notes for CyberEdge Spectra 0.17.5.
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RoamSafe for Windows (Coming Soon)
Product feature matrix for the windows RoamSafe Agent
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Create Support Case
For technical support with your CyberEdge, please log a support case
Technical Support
Technical support for CyberEdge is available to all customers with an active CyberEdge license. For assistance, please call +61 7 3020 3330 or submit a support case referencing your products service ID. To locate your service ID go to System > Updates > Licensing Information.
CyberEdge technical support hours are listed in Australian Eastern Standard Time (AEST).
Day |
Start | End |
|---|---|---|
| Monday | 8:00am | 6:00pm |
| Tuesday | 8:00am | 6:00pm |
| Wednesday | 8:00am | 6:00pm |
| Thursday | 8:00am | 6:00pm |
| Friday | 8:00am | 6:00pm |